Frequently Asked Questions

Yes. Static QR codes generated on our platform are 100% free forever. They never expire, have unlimited scan capacity, and can be used for personal or commercial projects.

Static QR codes encode your data directly into the pixels, so the target cannot be changed after printing. Dynamic QR codes use a short redirect link, allowing you to update destination URLs anytime without re-printing.

Yes! Dynamic QR codes allow instant URL target swaps inside your Creator Studio dashboard at any time. The printed physical QR code stays exactly the same while routing scanners to your updated link.

No. Static QR codes contain hardcoded data and do not rely on server redirects, meaning they will work permanently without scan limits or expiration dates.

We provide high-resolution PNG raster downloads for web/digital use, as well as scalable vector SVG files designed for commercial high-definition printing on billboards, packaging, and signages.

Yes! You can upload your custom PNG or SVG corporate logo, adjust its size, and automatically apply quiet margins so it sits cleanly in the center without obstructing scan accuracy.

For close-range scanning on business cards, flyers, and menus, we recommend a minimum printing size of 2 x 2 cm (0.8 x 0.8 inches). For larger distances, increase the size proportionally.

Scanning issues are typically caused by insufficient color contrast (e.g., light dots on a light background), missing quiet zone margins, or a logo covering the 3 corner eye detectors. Always use vector SVG for commercial printing.

A Quiet Zone is the clear, unprinted border margin surrounding all four sides of the QR code. You must leave a minimum 4mm Quiet Zone border so camera sensors can isolate the matrix from surrounding artwork.

Dynamic QR codes automatically log scan activity. In your dashboard, you can view total vs unique scans, active scan timeframes, scanner operating systems (iOS/Android), and geographic locations.

Yes! Creator Studio allows you to create custom folders to segment your QR codes by client, team, marketing campaign, or print medium for streamlined workspace organization.

Yes. Our REST API enables software applications to create, customize, and retrieve dynamic QR codes programmatically using standard JSON payloads and Bearer token authentication.

Yes! You can toggle any dynamic QR code between "Active" and "Paused" states in your dashboard. Paused codes display a custom maintenance message until reactivated.

All dynamic QR code redirect links are encrypted using 256-bit SSL HTTPS protocol, guaranteeing high security, privacy protection, and fast routing speeds for your scanners.

You can choose between square, rounded, circular dots, and custom eye frame shapes, along with solid color pickers or multi-color gradients for unique brand aesthetics.

You can upgrade your plan or manage billing details inside your account settings dashboard under the Billing tab. Plans can be upgraded or canceled anytime with instant access.